Frequently Asked Questions
Everything you need to know about shopping with IPG-Supertech.
What is the typical shipping timeframe for my order?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Simply visit our Returns Portal, enter your order number, and print a prepaid shipping label to send the item back in its original condition.
How can I ensure I am choosing the correct size?
Every product page features a detailed 'Size Guide' with specific measurements in both inches and centimeters to help you find the perfect fit.
What payment methods do you currently accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I track the status of my delivery?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
IPG-Supertech is committed to ethical fashion; 80% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.