Returns & Exchanges
At IPG-Supertech, we want you to be completely satisfied with your fashion purchases. If your items are not the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items securely in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return package.
Drop Off and Track
Hand over your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing